Front of House - Theater Crew 1 (Miami Dade County)

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The Moss Center is a world-class, multi-disciplinary performing arts center in the heart of the Town of Cutler Bay. The Center is managed by the Miami-Dade County Department of Cultural Affairs, with funding support from the Office of the Miami-Dade County Mayor and Board of County Commissioners. The Moss Center is dedicated to presenting and supporting arts and culture and providing access to the arts to the entire Miami-Dade County community. General Statement of Responsibilities: Ushers are a vital part of the experience that the patrons have when they first enter The Moss Center. The service element that the ushering staff offers to event attendees ensures a favorable impression and guarantees their comfort and safety.

Qualifications:
• Must have experience working with the public.
• Must possess sensitivity to the needs of patrons.
• Must possess a positive and enthusiastic attitude.
• Must have the ability to enforce safety regulations.
• Must be able to pay close attention to details.
• Must be able to work independently and as part of a team.
• Must be able to communicate clearly and effectively via radio headset.
• First Aid CPR/AED certification a plus but not is preferred.
• Ability to carry at least 50 lbs. of material.

Responsibilities:
• Provide all guests with a positive first impression of The Moss Center by offering superior, individualized guest service through excellent customer service.
• Hand out programs as patrons are led into the theater.
• Effectively communicate with guests locating their seats.
• Ability to identify problems and work with Managers to resolve any issues that may arise.
• Provide information regarding Moss Center events and facilities.
• Have a working understanding of the functions of other departments.
• Pay attention to ensure no food or beverages go into theatres when appropriate.
• Seat latecomers (most times in partial darkness).
• Follow directions of Captains and House Managers.
• Assist patrons with disabilities.
• Monitor crowd for unusual behavior, flash photography and video cameras.
• Lead patron evacuations in case of emergencies.

Apparel:
• Must purchase or provide their own uniforms and wear them to every shift. Uniforms consist of a white button-down shirt, black pants or skirt, comfortable solid black shoes with no ornamentation, and a flashlight.
 

NECESSARY SPECIAL REQUIREMENTS:
Employees in this position are expected to be able to perform any and all work tasks and comply with any work schedules or attendance or duty requirements. Successful candidates must have availability to work during after school hours/evenings on an ongoing basis.

Apply here: Careers (miamidade.gov)

Closing Date: 
Thursday, September 29, 2022