COVID-19 UPDATES

SMDCAC COVID UPDATE 2021

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All programs through December 2021 are being sold implementing socially distant indoor seating. We require anyone not included in your ticket purchase to be located 3’ apart from your seats.

In accordance with the Mayor Daniella Levine Cava’s most recent mandate, masks and facial coverings are no longer required at Miami-Dade County facilities, including the South Miami-Dade Cultural Arts Center. Please note mask wearing is still strongly encouraged at our performances. Social distanced seating and enhanced sanitation measures are still in effect.

If you have any questions or concerns with the performance environment, please feel free to contact our Box Office at 786-573-5300 who can assist you. Our Box Office is open Tuesday through Friday from 10am-6pm and Saturday from 12pm-5pm.

Should the guidelines change with regard to social distancing or mask wearing prior to the scheduled performance, to allow for reduced separation of audience, the venue retains the right to sell additional seats within the 3’ parameter in accordance with updated or rescinded guidelines. We will notify ticket holders via email should any changes occur.

The following additional measures are being taken for your safety and the safety of our staff:

  • Reduced audience capacity
  • Hand sanitizer stations have been located at all entryways, and high traffic areas
  • Floor marking to assist in maintaining social distancing
  • Staff training conducted in advance on CDC, and Miami-Dade County Covid-19 related protocols and procedures
  • Enhanced cleaning procedures including disinfecting all high touch surfaces
  • Touchless faucets, soap dispensers, and paper towel dispensers have been installed where possible
  • Open lid garbage and recycle bins are in place
  • Temporary reduction or elimination of concessions

In the event that the Center must cancel an event, the following options will be available to patrons:

  • Receive a refund
  • Exchange your ticket for a gift certificate
  • Exchange your ticket for an alternate show

Updated as of 11/5/21